77eb's Terms and Conditions — Know before you play

1 General Terms & Conditions

These Terms & Conditions ("Terms") apply to all use of the 77eb platform and its services. By accessing our services through the 77eb website, mobile app, or any other channel, you are deemed to have accepted these Terms.

These Terms & Conditions have been drawn up in accordance with Bangladeshi law and applicable international gaming regulations. If you disagree with any term, please contact our support team.

Compliance with 77eb's Terms & Conditions is mandatory for all members. 77eb reserves the right to temporarily or permanently close accounts belonging to users who violate these terms.

2 Account Register

When registering on 77eb, you are required to provide accurate and complete information. Accounts created with false or incomplete details may be closed at any time.

• Only one account is permitted per person.
• The name, phone number, and banking details provided at registration must be consistent with one another.
• Any attempt to create multiple accounts from the same device or IP address will result in all associated accounts being suspended.
• To update your account information, please contact our support team and complete the identity verification process.
• Sharing your account login credentials with anyone is strictly prohibited.

After registration, 77eb may request additional identity verification documents at any time. Failure to provide the required documents within the specified timeframe may result in the account being temporarily suspended.

3 Age Verification

77eb provides its services exclusively to individuals aged 18 and above. Age must be declared at the time of registration, and a copy of a national ID or passport may be required for verification.

Failing age verification will result in account closure and balances will not be refunded. It is each user's responsibility to confirm their age in accordance with 77eb's terms and conditions.

4 Deposits & Payments

77eb currently supports deposits via Mobile Banking, Nagad, and Rocket. You must use a mobile banking account registered in your own name when making a deposit.

• The minimum deposit amount is stated on the promotions page.
• Payments from third-party accounts are not accepted.
• Deposits are generally credited instantly. If there is a delay, please contact support.
• 77eb is not responsible for deposit delays caused by technical issues.
• 77eb reserves the right to suspend transactions if suspicious payment activity is detected.

5 Withdrawal Policy

Withdrawals can only be made to the mobile banking number provided at the time of account registration. KYC (Know Your Customer) verification may be required before processing a withdrawal.

• Withdrawal processing typically takes between 15 minutes and 24 hours.
• Wagering requirements must be met before withdrawing from a bonus balance.
• Withdrawals may be suspended and additional documentation requested in cases of suspicious activity.
• A daily maximum withdrawal limit may apply and is subject to change.
• Withdrawal requests may be rejected if your deposited amount has not been used in any game.

6 Bonuses & Promotions

All bonus offers on 77eb are subject to specific terms and conditions. Accepting a bonus means you agree to all terms associated with that bonus.

• The welcome bonus is available to new members only and applies to the first deposit.
• All bonuses are subject to specific wagering requirements that must be fulfilled before a withdrawal can be made.
• Multiple bonuses cannot be active simultaneously unless explicitly stated otherwise.
• Bonus abuse or attempting to claim bonuses through multiple accounts will result in the bonus being cancelled.
• 77eb reserves the right to modify or cancel any bonus offer at any time.

7 Gaming Rules

Each game on 77eb has its own set of rules. It is your responsibility to read the relevant game rules before playing.

In live games, the dealer's decision is final. If a game is interrupted mid-round due to a technical error, all bets for that round will be voided and stakes returned.

• For Sports Betting, a bet is considered final once the odds have been confirmed.
• 77eb is not responsible for any game interruptions caused by loss of internet connectivity.
• 77eb reserves the right to void a round if abnormal results occur due to a software or hardware error.
• In the event of a dispute over a game outcome, the game log shall serve as the final and conclusive evidence.

8 Prohibited Activities

The following activities are strictly prohibited under 77eb's Terms & Conditions. Any such activity detected will result in immediate action:

• Any attempt to cheat, fix, or manipulate game outcomes.
• Depositing via money laundering or illegal funds.
• Creating multiple accounts to take advantage of bonuses.
• Using automated bots or software to play games.
• Intentionally exploiting any vulnerability or bug in the platform.
• Harassing or threatening other users.
• Cyberattacks or hacking attempts against 77eb.

9 Account Closure & Suspension

77eb may temporarily or permanently close any account for the following reasons:

• Breaching the terms and conditions.
• Failing age verification or providing false information.
• Suspicious financial activity.
• Direction from a regulatory authority.
• At the user's own request (self-exclusion).

If you wish to dispute an account closure, you may appeal through our support team. 77eb will review the appeal and respond with a decision within 7 business days.

10 Responsible Gaming

77eb takes responsible gaming seriously. We believe gaming should be a healthy form of entertainment. If you feel gaming is having a negative impact on your life, reach out to us for support.

• You can set daily or monthly deposit limits for your account.
• Self-exclusion can be activated for a set period of time.
• A cooling-off period option is always available.

For more details, visit our Responsible Gaming View page.

11 Privacy Policy

How we collect, use, and store your personal information is detailed in our separate Privacy Policy. These Terms & Conditions and the Privacy Policy complement each other.

77eb never sells your personal information to third parties. Your data is used solely for service improvement, payment processing, and fulfilling legal obligations.

For more details, visit our Privacy Policy Read page.

12 Changes to Terms

77eb reserves the right to change, amend, or update these Terms & Conditions at any time. Notice of changes will be posted on the website, and the updated terms will take effect from the date of publication.

For significant changes, we will also endeavor to notify you via your registered email or SMS. However, it is your responsibility to visit this page regularly and stay informed of the latest version of the Terms.

13 Dispute Resolution

If you have a dispute or complaint, please contact our support team first. We aim to provide an initial response within 48 hours.

If an issue cannot be resolved through the support team, it will be escalated to senior management. 77eb is committed to resolving all disputes in a fair and transparent manner.

• For disputes regarding game outcomes, game logs and server records shall serve as the final and conclusive evidence.
• For payment disputes, keep records of the relevant transaction as proof.
• Internal dispute resolution must be completed before any legal action is taken.

14 Contact

If you have any questions or need clarification regarding these Terms & Conditions, our support team is always ready to help.

Our customer support team is available 24/7, 7 days a week. You can reach us via live chat, email, or social media.